Warranty and Service Policy

At Charger House, we are committed to providing high-quality products and excellent customer service. Our warranty and service policy ensures that you have a reliable experience with our products. Please review the terms below.

Warranty Coverage

• All products purchased from Charger House come with a 30-day limited warranty from the date of purchase.
• The warranty covers manufacturing defects, material defects, and workmanship issues.
• If a product is found to be defective under normal use, we will offer a replacement or repair at no additional cost.

What is Not Covered?

The warranty does not cover:

• Damage caused by misuse, improper handling, accidents, or unauthorized modifications.
• Normal wear and tear, including scratches, dents, and cosmetic damage.
• Issues caused by using the product with incompatible or non-genuine accessories.
• Products that have been opened, repaired, or altered by unauthorized service providers.

Warranty Claim Process

1. Provide Proof: Submit photos or videos of the defective product along with proof of purchase.
2. Assessment: Our team will evaluate your claim and provide instructions for returning the product if necessary.
3. Resolution: If the claim is approved, we will offer a repair, replacement, or store credit based on availability.

Extended Service & Support

• For out-of-warranty products, we may offer paid repair or replacement services at a reasonable cost.
• Our customer service team is available for troubleshooting and guidance on product usage.